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About About

Right of cancellation and withdrawal

The rights of cancellation are in accordance with the applicable German laws.

The following information has been translated from German for your information:
You may terminate the contract within 14 days from the moment the contract has been placed. To terminate the contract you must inform us in writing (see below), either by signed letter, fax or email within 14 days (date of dispatch).

Address:
Museum Ulm, Marktplatz 9, 89073 Ulm or info.museum@ulm.de
Fax +49(0)731 161 1626
Phone  +49(0)731 161 4301

Conditions
If you terminate the contract, we will refund your payments including shipping costs (excl. costs occurring due to selection of a shipment method other than the standard shipment) immediately, but the latest within 14 days of receipt of your termination notice. We will use the same method you used to pay us, unless a different agreement has been made, in which case additional fees may apply.